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Employee surveys : ウィキペディア英語版 | Employee surveys Employee surveys are tools used by organizational leadership to gain feedback on and measure employee engagement, employee morale, and performance. Usually answered anonymously, surveys are also used to gain a holistic picture of employees' feelings on such areas as working conditions, supervisory impact, and motivation that regular channels of communication may not. Surveys are considered effective in this regard provided they are well-designed, effectively administered, have validity, and evoke changes and improvements.〔Knapp, Paul R. and Bahaudin G. Mujtaba. May 2010. "Designing, administering, and utilizing an employee attitude survey." ''Journal of Behavioral Studies in Business''. Volume 2〕 == History ==
The first employee surveys, commonly known as employee-attitude surveys, surfaced in industrial companies in the 1920s. Between 1944 and 1947, the National Industrial Advisory Board saw a 250% jump in companies that chose to conduct an attitude survey (within a 3,500 company group).〔Viteles, Morris S. Motivation and Morale in Industry. New York: Norton, 1953.〕 The increased awareness in measurement tools regarding employees’ attitudes is attributed to research and observation conducted during World War II, which sought to measure morale and replicate high-morale environments. The United States Army Research Branch, for example, conducted Soldier Surveys, which recorded the opinions of more than half a million soldiers on topics ranging from food quality to confidence in leadership.〔Samuel Stouffer et al, Studies in Social Psychology in World War II (Princeton: Princeton University Press 1949), 1:Ch. 1〕 Examples of early survey methods include printed questionnaires, directive interviews, and unguided interviews.〔
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